Imagine deploying a powerful application that has automation capabilities, and along with it, you have also changed the way your customers interact with you. It can lead to transformative changes resulting in newer, more enriching experiences.
A majority of decisions your customers make today are driven by their digital experiences - be it buying a golf kit online or choosing an orthopaedic expert. Global Applied, helps in creating a strong market advantage to the customer by designing experiences that ensure positive enhancing experiences for the end users.
Digital transformation is inevitable, and it is happening without your active involvement. It is an essential part of your business today, moving from your desktop to your smart phone and to several other devices. This requires harmonizing data from several disparate sources and presenting it in an easy-to consume fashion.
Digital transformation is as much technology as it is a process, bringing together all the stakeholders on to the same platform. Lets talk about your roadmap and see how we can align with your vision and make it real.
Customer service transformation
We help businesses create fast, helpful and proactive digital customer service. This way, it becomes a building block of lasting customer loyalty.
Elements of digital transformation:
- IoT-enabled remote servicing.
- Multi-channel customer service desk.
- AI adoption for task automation and data-driven insights for faster case resolution.
- Intelligent chatbots.
Manufacturing transformation
We bring to life the Industry 4.0 concept to increase manufacturing productivity and quality. We can fully plan and supervise your transition to a smart factory.
Elements of digital transformation:
- Sensor-equipped machinery providing data on the machinery condition and enabling preventive maintenance.
- Digital twins to run simulations in a virtual environment and apply results to real objects.
- Connected workers to exercise greater process control.
- Product quality control.
Healthcare transformation
We help healthcare institutions open up new ways to deliver health care remotely, especially valuable in times of social distancing and for patients in distant or rural areas. Also, we apply techs to improve the quality of patient examination, supervision and treatment.
Elements of digital transformation:
- Telemedicine.
- Wearable IoT devices for remote health monitoring, on-site tracking of the location of patients and hospital staff.
- VR solutions for different educational and treatment purposes.
- Medical image analysis.
- Digital patient engagement via portals and apps.
Financial service transformation
We help banking, payment, lending, and investment companies achieve digital agility in a rapidly evolving BFSI sector with the help of custom process automation solutions and advanced technologies.
Elements of digital transformation:
- Automation of omnichannel customer servicing operations.
- Scalable IT infrastructure to process the growing volume of financial data.
- Intelligent risk assessment.
- Decentralized finance.